Legal

Privacy Policy

Last updated:

Illuminate Electric ("we," "us," or "our") operates the website illuminateelectricfl.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for services.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, and service address when you submit a quote request or contact form.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
  • Device Information: Browser type, operating system, and IP address collected automatically when you visit our site.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide estimates or quotes
  • Schedule and perform electrical services
  • Communicate with you about your project or appointment
  • Improve our website and customer experience
  • Comply with applicable laws and regulations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided those parties agree to keep your information confidential.

SMS Consent is not shared with third parties.

We may also disclose your information when required by law or to protect the rights, property, or safety of Illuminate Electric, our customers, or others.

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of our website may not function properly without cookies.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to applicable law
  • Opt out of any marketing communications

To exercise any of these rights, please contact us at the information below.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Illuminate Electric

St. Augustine, FL — Serving St. Johns County

Email: [email protected]